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Support & Contact

We're here to help! Find answers to common questions or get in touch with our team.

Get in Touch

📧

Contact Developer

For general inquiries, feedback, support questions, bug reports, privacy concerns, and feature requests.

sarunas.kazlauskas@gmail.com

sharoni.dev

Frequently Asked Questions

❓ How do I reset my game progress?

To reset your game progress:

  • Open Tilefusion
  • Tap the Settings icon (gear icon in the top right)
  • Scroll down and tap "Reset All Data"
  • Confirm your choice

Note: This will permanently delete all local game data, including scores, statistics, and preferences. This action cannot be undone!

❓ How do I connect to Game Center?

To connect to Game Center:

  • Make sure you're signed in to Game Center in your device Settings → Game Center
  • Open Tilefusion
  • The app will automatically prompt you to sign in to Game Center
  • Tap "Sign In" to connect

Once connected, your high scores and achievements will sync automatically.

❓ How does the combo system work?

The combo system multiplies your score when you chain merges together:

  • 2-Combo: Merge twice within 2 seconds → 1.5x multiplier
  • 3-Combo: Three merges in a row → 2.0x multiplier
  • 5+ Combo: Five or more consecutive merges → 3.0x multiplier

The combo timer resets if you don't merge within 2 seconds, so plan your moves carefully!

For more tips, check out our Complete Game Guide.

❓ Can I change the game theme?

Yes! Tilefusion offers multiple visual themes:

  • Tap the Settings icon (gear icon)
  • Scroll to "Appearance"
  • Select your preferred theme from the available options

Themes change the color scheme and visual style of the tiles and board.

❓ Why isn't haptic feedback working?

If haptic feedback isn't working, check these settings:

  • Verify haptic feedback is enabled in Tilefusion Settings → Haptics
  • Check that your device supports haptics (iPhone 6s and later)
  • Ensure "System Haptics" is enabled in iOS Settings → Sounds & Haptics
  • Try adjusting the haptic intensity slider in the game settings

Note: Haptic feedback may not work in Low Power Mode.

❓ Is Tilefusion free to play?

Yes! Tilefusion is completely free to download and play with all features available from the start. We believe great games should be accessible to everyone!

❓ What devices are supported?

Tilefusion is available for:

  • iPhone: iOS 14.0 or later
  • iPad: iPadOS 14.0 or later
  • Optimized for all screen sizes from iPhone SE to iPad Pro

For the best experience, we recommend iOS 15 or later.

❓ How do I delete my data?

Since Tilefusion stores all data locally on your device:

  • Local Data: Use "Reset All Data" in Settings, or delete the app
  • Game Center Data: Sign out of Game Center in iOS Settings
  • Analytics Data: Limit tracking in iOS Settings → Privacy

For more information, see our Privacy Policy.

Reporting Issues

When reporting bugs or technical issues, please include:

  • Your device model (e.g., iPhone 14 Pro, iPad Air)
  • iOS version (Settings → General → About → Software Version)
  • App version (visible in Tilefusion Settings)
  • A description of the issue and steps to reproduce it
  • Screenshots or screen recordings if possible

This information helps us diagnose and fix issues more quickly!

Feature Requests

We love hearing from our players! If you have ideas for new features, gameplay improvements, or visual themes, send them to sarunas.kazlauskas@gmail.com.

While we can't implement every suggestion, we read every message and use your feedback to guide future updates. Many of the game's current features came directly from player suggestions!

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